Trainy Days Limited is committed to protecting and respecting your privacy.

 

This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

 

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

 

Any questions regarding this Policy and our privacy practices should be sent by email to admin@trainydays.co.uk or by writing to Trainy Days Limited, The Beechwood Centre, 40 Lower Gravel Road, Bromley, Kent BR2 8GP. Alternatively, you can telephone 020 8462 7439.

 

Who are we?

 

We’re Trainy Days Limited providing computer-based training to schools, businesses and individuals. The registered address is The Cottage, 2 Castlefield Road, Reigate, Surrey RH2 0SH.

 

How do we collect information from you?

 

We obtain information about you when you contact us regarding our products and services, for example, when booking a training session. We also collect information if you complete a registration form or sign up to a mailing list.

  

What type of information is collected from you?

 

The personal information we collect might include your name, address, telephone number, and email address. Additional information, for example any special educational needs or accessibility requirements may be collected to enable us to tailor our services to your needs.

 

How is your information used?

 

We may use your information to:

 

  • Process bookings for services that you have submitted.
  • To carry out our obligations arising from any contracts entered into by you and us.
  • Seek your views or comments on the services we provide.
  • Notify you of changes to our services.
  • Send you communications which you have requested and that may be of interest to you, for example, information about future courses.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

 

Who has access to your information?

 

We will not sell or rent your information to third parties.

 

We will not share your information with third parties for marketing purposes.

 

We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf.

 

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

 

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

 

Your choices

 

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us, you can select your choices by ticking the relevant boxes situated on the form we use to collect your information.

 

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email at admin@trainydays.co.uk or telephone on 020 8462 7439.

 

How you can access and update your information

 

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at admin@trainydays.co.uk, or write to us at Trainy Days Limited, The Beechwood Centre, 40 Lower Gravel Road, Bromley, Kent BR2 8GP. Alternatively, you can telephone 020 8462 7439.

 

You have the right to ask for a copy of the information Trainy Days Limited holds about you free of charge. However, we may charge for information requests that are manifestly unfounded, excessive or for multiple copies of the same information.

 

Security precautions in place to protect the loss, misuse or alteration of your information

 

When you give us personal information, we take steps to ensure that it’s treated securely.

 

Non-sensitive details (your email address, etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

Links to other websites

 

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

 

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

 

16 or Under

 

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

 

Transferring your information outside of the UK 


As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the UK. By way of example, this may happen if any of our servers are from time to time located in a country outside of the UK. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the UK in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

 

If you use our services while you are outside the UK, your information may be transferred outside the UK in order to provide you with those services.

 

Review of this Policy

 

We keep this Policy under regular review. This Policy was last updated in July 2022.